Our Privacy Policy
Privacy Policy : This Privacy Policy governs the manner in which Unipay Digital Private Limited collects, uses, maintains and discloses information collected from users of the https://uni-pay.in website. This privacy policy applies to the Site and all products and services offered by Unipay Digital Private Limited
Personal identification information : We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site place an order fill out a form subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, Users may, however, visit our Site anonymously. We will collect personal identification information from Users to fulfill their KYC , except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information : We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies : Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly. How we use collected information Unipay Digital private Limited Business collects and uses Users personal information for the following purposes: a. For Registration purpose. b. For KYC updation purpose. c. For Products dispatch purpose.
How we protect your information : We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. But Unipay Digital Private Limited shall have the right to make disclosure of information relating to the Distributor and users to the Credit Information Bureau of India (CIBIL), Ministry of consumers and affairs and/or any other governmental/regulatory/statutory or private agency as required under any law of India from time to time. All information and data furnished by the Direct seller/consumer to Unipay Digital Private Limited from time to time shall be true and correct.
Changes to this privacy policy Unipay Digital Private Limited has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at [email protected]
Cancellation And Refunds Policy
If you are not satisfied with your purchase, please contact us by Phone or email on [email protected] . we’ll solve immediately, else you can proceed further to refund policy as mentioned below:
1. Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You may request a return within 30 days of the receipt of the product.
2. For each individual order, we select a shipping method that will provide both value and speedy delivery. Standard shipping methods like Private Courier services.
How To Return An Item If unfortunately you have to cancel an order, please do so within 24 hours of placing the order. For outright cancellations by you: To exchange/return the goods if he find any manufacturing defect or the goods purchased is not useful for the purpose it was meant, within 30 days from the date of purchases, provided any seal/protection on the goods is kept unbroken. 3. Please send email to [email protected] to request a refund and we will process for refund against your request. Also, send the Products to company head office or authorized sale point as per billing conditions. 4. Your Package should include a signed letter stating the reason for your return along with the original invoice or delivery challan and ID, ADDRESS Proof to the company with the goods
Return Exceptions
No items cannot be returned if they are opened.
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care or email us at [email protected] mentioning your User id and details. We will personally ensure that a brand new replacement is issued to you with no additional cost within 15 working days. Please make sure that the original product tag and packing is intact when you send us the product back. Return duration is 10 days Apart from condition reserved herein above.
The following products shall not be eligible for return or replacement,
1. Any product that exhibits physical damage to the box or to the product after receiving from delivery boy.
2. Any product that is returned without all original packaging including the retail box, originally included with the product at the time of delivery.
3. Any product without a valid, readable, untampered serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number/Batch number.
Restocking Fee and Refund:
There are no restocking fees. But, we also do not refund the GST charges & original shipping and handling that you paid on the order, this will be deducted from your refund. Refunds will be made in the same form that the payment is received within 15 working days from the date of returned of products.